Security and Privacy
Chew On This is absolutely secure for making credit card purchases. In addition,
your personal information is shared with no one. We do NOT make
customer information available to anyone for any reason.
When you are at the checkout stage you will notice a GOLD LOCK in the
lower left hand corner of your web browser. This is the universal symbol
indicating that your transaction is absolutely secure. All payment information
is encrypted so that not even we can access your complete credit card number.
Your card security is assured.
Please be aware that we plan to occasionally send email offers to our
customers we feel will be useful and beneficial (new products, special
discounts, etc.). If you do not want to ever receive these emails, simply let
us know at:Contact
Us and you'll be taken off our mailing list.
Shipping Charges and Methods
We
ship Home Made Dog
Treats within 48 hrs.(they are made to order). We also have made
arrangements with some suppliers to ship from their facility direct to you.
Delivery times will vary on each product as many are custom made. Most orders
are delivered in about two weeks of the date of order is processed. Items may
occasionally become Back-Ordered and could take up to 4 weeks for delivery. If
an item is Back-Ordered, you will be notified and have the chance to reverse
your order. We try to ship all items ordered at the same time but it may not be
possible in certain instances. If that is the case you will only be charged
one fee. If you need express shipping, we can help (an additional fee). Please
email with the items you need express shipped and we will fiqure the shipping
for you. Shipping charges are based on standard ground shipping to one address
within the Continental U.S.. We do not ship outside the U.S. We ship UPS
GROUND or USPS. Please aware that UPS will not ship to P.O. Boxes
Returns and Exchanges-----No
Risk Shopping Guarantee
We stand by our products
at "Chew On This" and want to make sure you are happy with your purchase. If
you are not completely satisfied with your order, please contact us at
1-530-318-9450 or at allen-alice@charter.net
within 14 days for a full refund of the purchase price of the items (excluding
dog treats), minus shipping. For a return to be processed, it needs to be
returned in its original condition and UNUSED. Returns are subject to a 20%
restocking fee (manufacturer policy). Credit will be issued after inspection
of the product. Please make sure your package is insured.
If you receive any
item damaged or broken, contact us immediately. Please give complete details
of the damage and return shipping and replacement freight will be paid by
"Chew On This". No C.O.D.'s are accepted.
Shipping Charges
Some oversized orders will be charged an additional fee.
$0.00 to $19.99 $5.95
$20.00 to $49.99 $8.95
$50.00 to $99.99 $13.95
$100.00 to $199.99 $19.95
$200.00 to $399.99 $29.95
$400.00 and higher $39.95
For Shipping to Alaska, Hawaii or Canada, please add an additional $10.00
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